Screenshot needed: Tracking Your Reported Issues in Teamli.
Track the status of issues you've reported:
Viewing Your Issues:
- Go to Issues → My Issues
- See all issues you've reported
- Filter by status or category
- View issue details and updates
Issue Status:
- Open: Issue is active
- In Progress: Being investigated/resolved
- Resolved: Issue has been resolved
- Closed: Issue is closed
Issue Updates:
- Receive notifications on status changes
- See handler notes and updates
- Track resolution progress
- View resolution details
Communication:
- Handlers can request more information
- You can add additional comments
- Maintains communication thread
- All interactions are documented
Follow-Up:
- If issue not resolved, can follow up
- Add additional information
- Escalate if needed
- Close issue if satisfied
Best Practices:
- Check your issues regularly
- Respond to handler requests
- Provide additional information when asked
- Follow up if resolution is delayed