Any staff member can report workplace issues:

Reporting an Issue:

  1. Go to Issues → Report Issue
  2. Select issue category
  3. Enter issue details:
  • Title: Brief summary
  • Description: Detailed account
  • Date: When it occurred
  • Location: Where it occurred
  • Priority: How urgent it is
  1. Upload supporting documents (optional)
  2. Choose if you want to remain anonymous (if enabled)
  3. Click "Submit Issue"

Issue Categories:

  • Issues are organized by category
  • Examples: Health & Safety, HR, Facilities, IT
  • Categories help route issues to correct handler
  • Admins can manage categories

Priority Levels:

  • Low: Can be addressed in due course
  • Medium: Should be addressed soon
  • High: Requires prompt attention
  • Urgent: Immediate action needed

Supporting Documents:

  • Upload photos, documents, or evidence
  • Helps handlers understand the issue
  • Documents are stored securely
  • Accessible to authorized personnel

Anonymous Reporting:

  • Some companies allow anonymous reporting
  • Your identity is hidden from handlers
  • Still receive updates on issue status
  • Useful for sensitive issues

What Happens Next:

  • Issue is assigned to a handler
  • You receive confirmation notification
  • Handler investigates and resolves
  • You're updated on progress